Privacy Policy

This website is operated by Creative Road Art Projects Pty Ltd (“Creative Road”, “we”, “our”, or “us”).
We respect the privacy of visitors to our website and recognise that when you choose to provide us with information about yourself, you trust us to act responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy applies to our website, https://creativeroad.com.au, and any associated digital platforms we operate.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Collecting and Using Your Personal Data

Personal Data

While using Our Service or when you contact us, subscribe to our newsletter, or submit an enquiry, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• First name and last name

• Email address

• Phone number

• Address, City, State, Post Code

• The content of your message or enquiry

• Usage Data

The personal information we collect depends on how you interact with our website.

Usage Data

Usage Data is collected automatically when using the service.

Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the service by or through a mobile device, we may collect certain information automatically, including but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

This information does not identify you personally. It is used to:

• Analyse website performance

• Improve functionality and user experience

• Monitor security and troubleshoot technical issues

Use of Your Personal Data

We may retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We do not sell your data or share it for advertising purposes.

We may use the information we collect to:

• Provide, operate, and maintain our website

• Respond to your enquiries

• Improve, personalise, and expand our website

• Understand how visitors use our website

• Develop new content, features, and services

• Communicate with you about updates, news, or projects (if you have opted in)

• Support our internal record-keeping and business administration

• Comply with legal obligations

Cookies

We use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies may include beacons, tags, and scripts to collect and track information and to improve and analyse our service.

Cookies can be Necessary/Essential Cookies and Functional Cookies.

Cookies may store:

• User preferences

• Previously visited pages

• Browser or device information

This helps us customise website content based on your browser type and behaviour. You can choose to disable cookies in your browser settings. Doing so may affect some website functionality.

Log Files

Creative Road (creativeroad.com.au) follows standard log-file procedures used by most hosting providers.
The information collected includes:

• IP addresses

• Browser type

• ISP

• Date/time stamps

• Referring and exit pages

• Number of clicks

Log file data helps us:

• Analyse trends

• Administer the website

• Track site engagement

• Improve usability

This information is anonymous and cannot identify individual users.

Email Newsletters (Mailchimp)

Creative Road uses Mailchimp to create, send, and manage newsletters or project updates.
Mailchimp may collect personal information such as:

• First and last name

• Email addresses

• Engagement data (e.g., open rates, link clicks)

• Subscription preferences

For more information, please refer to the: Mailchimp Privacy Policy.

We use Mailchimp to:

• Deliver email updates about projects, events, or features

• Manage mailing lists

• Measure the effectiveness of email communications

• Improve content for specific audience segments

You can unsubscribe at any time via the link provided in each email or by contacting us directly at enquiry@creativeroad.com.au.

Children’s Privacy

Creative Road does not knowingly collect personally identifiable information from anyone under the age of 13. If you believe your child has provided such information on our website, please contact us immediately so we can remove it from our records.

Third-Party Services

Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We may link to external sites such as:

• Artist websites

• Project partners

• Social media platforms

• Email service providers (e.g., Mailchimp)

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Security of Your Information

We take reasonable steps to:

• Protect personal information from loss, misuse, or unauthorised access

• Store personal information securely

• Restrict access to authorised personnel only

While we follow best practices, no method of transmission over the internet is completely secure. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

Last updated: December 2025

If you have questions or require more information about this Privacy Policy, please contact us at:

enquiry@creativeroad.com.au